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August 8, 2016 – Smart Live Casino has closed its doors for the last time following an investigation into its operations by the UK Gambling Commission.

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Smartlive Gamings license has been suspended while the UKGC investigates whether Smartlive can meet the license conditions.

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If you’re looking for an alternative, we recommend Leo Vegas, which has all the features of SmartLive and more.

Smart Live Casino is part of the Smart Live Gaming Group, which owns online and mobile betting and casino sportsbooks. They are registered in the UK and headquartered in London.

I think Smart Live has a really unique live proposition. I’ve been playing blackjack there since early 2013, but I hesitated to write a review because I’ve read negative comments from some players on the forums about slow payouts and poor customer support. My experience didn’t repeat the complaints from 18 months ago, so I wanted to be absolutely sure of anything before recommending anyone to play.

I was lucky enough to meet a marketing manager at the Casino Trade ICE conference in February 2014. During the discussion I explained my concerns and he assured me that many changes had been made over the past 18 months to address this issue. At the same time, I was invited to meet people at Smart Live Casino and visit the TV and Live broadcast studios. I must say that I would not miss such an opportunity and gladly accepted the invitation. I’m glad I did because now I have a better understanding of the live casino setup, which was not what I expected!

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As I said before, I think Smart Live Casino has a really unique selling point. They offer a very personal service to their customers. When sitting at the table, it is like a real casino. The dealer is very nice and polite. You don’t get the feeling of being in a huge casino like other live casinos I’ve reviewed, which I love. It’s a quiet environment and the operation is small enough that the dealers know who you are and what conversations you’ve had with them in the past. The stream is nice and clear, and if you’re playing live roulette, the stream looks like TV, probably because Sky has had its own TV channel for a few years now.

In November 2014, SmartLive enhanced its live casino offering by adding Live Roulette and Live Blackjack from Microgaming and Net Entertainment to its product line.

This means they offer 3 options to play depending on your personal preference, top casinos in London studios, Net Entertainment studios in Malta, La Partage options in roulette or games in Microgamings Canadian studios.

There are currently three games on offer: Live Roulette, Live Blackjack, and Live Automatic Roulette, which are available as English or Japanese tables depending on the time of day you visit the site.

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Live Casino is located at Smart Live Gaming’s offices in Holborn, London. A live casino is a series of smaller offices outside the main office. Each office is set up as a studio, one for roulette, one for blackjack (with two tables), and one for live automatic roulette, located in a controlled, locked room. The dealer is generally the only person in the studio and everything else is done from a central control room that monitors the games and dealers on a 24 x 7 basis.

Live Roulette is available between 09:00 and 06:00 GMT. Automatic roulette is available 24 x 7. The blackjack table is open from 11:00 to 03:00 GMT. Japan Rapid Roulette and Blackjack are shown and broadcast during morning GMT. These tables make a huge difference to the game as the dealers are more dynamic than in the UK. Just wait until you draw blackjack!

The dealers are all based in London and work 8 hour shifts of 30 minutes on and 30 minutes off. If you play blackjack, you can chat with them in real time, but this is not the case with roulette. But you can ask them questions by email and they will answer them via online stream. You’ll notice that most of the dealers are up-and-coming actors and actresses, so it’s not uncommon to hear about their auditions and TV appearances.

The video below gives you a good idea of ​​what to expect when you play at Smartlive Casino. As you can see, it is friendly and very slow to waste your time. If in doubt, ask dealers using chat.

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This software is Smart Live Gamings and not from Evolution or any other live casino software provider. I like the interface of the game, it’s simple and shows everything you need. There are two screens to choose from: full screen and composite, where you can get a computer-generated image overlaid on the live stream. The betting interface is again very simple. Another thing I like is that you can deposit and withdraw money without leaving the table.

Five games are available from Microgamings Canadian Live Casino Studio. Live 7 Slot Blackjack, Live Roulette, Live Baccarat, Live Casino Holdem & Sic Bo. English is spoken at the tables, but you can see that the dealers don’t speak as much as they do at Smartlive Casino.

Microgaming solutions are excellent, especially if you like to play roulette and baccarat. Blackjack is good, but there is no side bet that lets you down, although if you don’t have a seat, you can bet on the back. It uses European rules, so the dealer only gets one card, and oddly enough, cards are burned at the start of each hand.

If you play card games, it doesn’t take long to see the size of the playing cards. They are amazing! It makes the cards easier to see, but it looks a little odd.

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The software interface is easy to use and you have two different game modes to choose from. Full screen or mixed mode. It’s a personal choice, so try both to see what you think. You can talk to the dealers, but in general I find Microgaming’s dealers to be the least communicative of the live casinos I’ve played at. If you want a quiet game, that’s fine!

The stakes are lower than BetVictor, but that’s not a problem as you can switch to Smartlive Casino for higher tables and a more personalized experience.

Smartlive acquired Roulette and Blackjack from Net Entertainment, and instead of having one table each, they chose to take over all of the community tables, giving them a wider range of betting options.

There are 3 roulette tables, each offering La Partage and French layouts, but the minimum bet when selected is £2. and not an automatic roulette table.

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Blackjack has 5 gaming tables, 2 of which are the popular drawn version with bets starting at £1 per hand.

There are various banking options like credit cards, e-wallets and Ukash vouchers. Payments are usually returned to the deposit method.

100% first deposit equals £200. 25x wagering requirement, 100% roulette, 20% all other games.

Second deposit up to 50% at £300. 25x wagering requirement, 100% roulette, 20% all other games.

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Third deposit match up to 50% up to £500. 25x wagering requirement, 100% roulette, 20% all other games.

Support is available 24×7. The main contact center is located in Cyprus and several teams are located in offices in London.

I really like Smart Live Casino and my visit to their studio in London showed me how they check and review when they know I’m writing about them. I think it compares to Live Casino!

The gaming experience is a personal experience and if you are a regular player, the dealers know who you are and can build a good relationship with them. I define it as being in your exclusive club. They treat VIPs well and really try to make everyone’s experience as good as possible. The only downside is that they currently only offer blackjack and roulette in their home casino.

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